POLICIES
| Policies and how we work |
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| Pricing and payments We charge HST on all services and products. Sorry, no cash discounts. Our pricing for all offerings is competitive for personal service. All prices quoted are final and non-negotiable. We accept Visa, MasterCard, debit and PayPal. Cheques are accepted for interior services only and may take 7 business days to clear. Antique Collection Furniture All pieces are rebuilt, using new materials. Great attention is paid to ensure new durability while improving the structural integrity of each piece. However, due to the nature of antiques we cannot offer a big-box style warranty on furniture. Within 5 days, a 10% non-refundable return fee will be applied to returns. Because our pieces are one of a kind, after 5 days all sales are final. Custom Furniture We require a custom furniture contract and deposit (50% labour + 100% all fabrics and supplies) to begin a bespoke design. The remaining balance will be due upon completion and prior to pick up or delivery, if arranged. All custom pieces are final sale. Custom Reupholstery We require a Custom Re-upholstery contract and deposit (50% labour + 100% all fabrics and supplies) to begin a custom re-upholstery. The remaining balance will be due upon completion and prior to pick up or delivery, if arranged. All furniture must be picked up within 72 hours of completion. A $50/day storage fee will be charged for items left beyond 72 hours. Workshops Registration can be transferred to an upcoming workshop up to 7 DAYS before the workshop date. We require 7 DAYS minimum notice for cancellation of registration. Cancellation less than 7 DAYS prior to the workshop will result in a full non-refundable fee. No show for workshops will forfeit all registration fees.Helpers are welcome at workshops. Surcharge attendance fees will be charged. We require all workshop participants to sign a safety contract and adhere by all safety standards for the good of the class and our surroundings. Failure to comply with safety standards will result in expulsion from the remaining time in the workshop, forfeiting all fees. Interiors Our interior design consulting fees are charged on an hourly basis. Fees are billed monthly and require payment within 14 days of invoice. Payment for final invoices are due within 7 days of receipt. Designer discounts will be offered, when available, only when the purchase is made by RE:Style. No discounts will be transfered to clients.Purchases made on behalf of clients are quoted in full detail and must be approved by client and paid in full prior to purchase. Receipts for interiors projects are mailed to clients at the end of the project along with a receipt record. |